Mortgage Administrator -required for the Meath area

Our client are seeking a permanent Mortgage Administrator.

Responsibilities:

• Deliver excellence in customer service and maintain all standards set
• Meet compliance standards for role ensuring full compliance with all internal and external regulatory, operational and administrative procedures.
•  Work effectively as part of a team to ensure delivery of excellent customer service and maximize sales opportunities 

Key
Requirements:

• Understanding of Mortgage products and processes
• Highest standard of service with a strong customer focus and proven commitment to excellent customer service
• Exceptional communication and interpersonal skills with an ability to work effectively as part of a high performing team
• Self-motivated with the necessary drive, enthusiasm and commitment to achieve agreed goals.
• Flexibility to multi-skill and adapt in a changing environment
• Minimum qualification required: APA loan

The ideal candidate
will have experience with the full Mortgage process and a minimum 1 year of
experience in similar role.  A customer centric attitude is essential.You will be responsible for the entire
Mortgage process from application to cheque issue. You will be expected to
comply with all internal and external regulatory processes whilst always
exceeding customer’s expectations. It will be imperative that you employ your
problem solving abilities and showcase your ability to work in a dynamic,
fast-paced environment whilst displaying a professional approach at all times.

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Help Desk Support Technician required for Navan area – Full-time – Permanent

Job Responsibilities:

• Provide complete IT support, covering hardware
  and software for laptops, desktops and servers, networking equipment and
  printers.

• Planning and implementing desktop, server and
  network architecture for new and existing clients

• Setup of networking equipment i.e. switches,
  routers, AP's

• Working on a variety of technology projects as a
  lead or contributing member

• Researching and testing new SME technologies

• Project Support - Assist with technical projects
  and other delegated tasks as required.

• Planned Preventative maintenance - Monitor and
  maintain business systems, Verify Daily Processes

• Back-up - Perform and ensure the success of
  system backups and restores.

• Documentation - Review and update IT
  documentation/processes

• Configuration of network security solutions,
  e.g. firewall, anti-virus

• Utilise call logging software to record and
  resolve user incidents within specified SLA's.

• Diagnose and troubleshoot issues by applying
  technical expertise, product knowledge, communication and problem solving
  skills

Candidate Requirements:

Familiar with the operation of Windows Active Directory domains

Should be well versed in the process of troubleshooting
Windows endpoints

Should have a good understanding of standard Microsoft
client software and be able to pass on knowledge to users as required

Must be able to quickly learn new company-specific software
in order to be able to support users.

Someone with some helpdesk experience so they can monitor and assign tickets to others would be desired.

Previous career experience:

Graduates will be considered, 1-2 years’ or more experience
preferred

Academic qualifications:

Relevant third level IT qualification

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Part-time Administrator required for Drogheda area

DUTIES:

• Take direction from assigned Supervisor in aspects of administrative work to ensure efficient running of office.
• Support Accounts Payable processing using SAP Finance.
• Weekly payroll
• Processing from Purchase requisition to Goods Receipt stages
• Post, Answer Phones for Office, deal with queries, take messages, filing, faxing, photocopying.
• Support other Admin Staff in office and provide holiday cover.
• General Office Duties as required.

Ideal
Candidate:

• The candidate is required to have sufficient knowledge of the relevant procedures and practices to perform the role efficiently and ensure the standards set are maintained.
• Comply with policies procedures and safe professional practice by adhering to relevant legislation, regulations and standards.

Computer Skills,
Microsoft Office, Word, Excel, SAP Finance, Sage

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